Before & After
From fragmented channels to one managed operation
See how calls, emails, tickets and messages scattered across channels become a single measurable operation the moment we take over.
Services
Dedicated teams for the work that scales with you
Customer Support
Front-line support across chat, email and phone, so your customers always get a fast, helpful answer. Skip the hiring and training cycle — get a full team from day one.
Sales Support
Prospecting, outreach, follow-ups, inbounds and lead qualification, everything to support your revenue teams. Free your reps from admin and unqualified leads so they can focus on closing.
Back-Office Operations
Data entry, order processing and administrative work handled accurately, so your core team can focus elsewhere. Scale transaction volume without scaling headcount or errors.
IT Support
Technical support for your customers and internal teams, including 1st and 2nd line support. Round-the-clock coverage without building an internal helpdesk.
Why Morocco
A Morocco-based team without cutting corners
Delivery teams in Casablanca, working in French, English, Dutch and Arabic; in step with Brussels, Amsterdam and Paris, with local presence across Netherlands and France.
Multilingual by design
French, English, Dutch and Arabic, so your customers are served in their own language.
Timezone aligned
Casablanca runs on Western European Time, in step with Brussels, Amsterdam and Paris.
Casablanca hub, European presence
Delivery teams in Casablanca, backed by local presence in Brussels, Antwerp and Paris.
A team on the ground
Actively growing across customer experience, sales, IT, finance and operations in Casablanca.
how it works
Carefree outsourcing starts here
We stay flexible and move quickly, so no long onboarding queues. From the moment we partner up, we’re already gathering materials and training your team, so you can be live in weeks.
1
Day 1
Once we start the partnership, we begin gathering all materials and training your dedicated agents.
2
Day 15-45
Depending on complexity, your first agents are live and handling real work.
3
Day 60
First monthly check-in, with KPI reports shared.
Performance
Operations and KPI's you can actually measure
A sample of the metrics we track and report on for every account. Figures shown are illustrative, your live dashboard reflects your own operation.
Live performance overview
ROI Calculator
Let's talk numbers
Did you know you can start with 1 agent with us?
Enter your team size, hourly cost and hours per week to see an estimate of the time and money outsourcing could save you each month and year.
Comparison
Why teams switch to us
A look at how we stack up against the typical outsourcing experience.
Traditional BPO Providers
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Getting started
Minimum seat commitments and long contract lock-ins.
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Team consistency
High agent turnover means retraining and inconsistent service.
✕
How agents work
Generic scripts applied the same way across every client.
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Pricing
Unclear pricing, with fees that surface after signing.
✕
Visibility & reporting
Limited insight into day-to-day performance.
✕
Language & coverage
Often single-language, single-timezone support.
✕
Efficiency
Mostly manual processes with limited automation.
Zenvora
You are here
✓
Getting started
Start with a single agent and scale up or down as you need.
✓
Team consistency
Built-in continuity, so no coverage gaps from turnover, sick leave or holidays.
✓
How agents work
Every agent is trained on your processes and tools, not just general scripts.
✓
Pricing
A transparent quote built around your scope, before you commit.
✓
Visibility & reporting
Regular reporting on the KPIs that matter to your business.
✓
Language & coverage
Multilingual teams working in your timezone.
✓
Efficiency
AI-enhanced workflows help our teams work as efficiently as possible.
Get In Touch
Let’s talk about your operations
Tell us a bit about your business and we’ll get back to you shortly.